Prospect experience

What prospects see

The personal page, the privacy notice, and exactly what is and is not tracked.

The page

A prospect opens their link on your domain (for example go.yourcompany.com/k3x9p2) and sees their own page: your design, filled with their details. Pages load fast from a global network, are hidden from search engines, and work on phones.

Prospects whose campaign is archived see This page has been taken down.

Where the reader isWhat happens
EU, EEA, UK, Switzerland, or unknownA short banner asks first: [Sender] would like to see how this page is read (time per section and clicks) to follow up with you. Nothing is stored unless you allow it. Nothing is tracked until they click Allow.
Everywhere elseTracking starts with a short notice and an Opt out button.
Browser sends Global Privacy ControlNever tracked.

Both banners link to how it works on Echo's privacy page. The reader's choice is remembered on their device.

What is tracked

  • Opens and return visits.
  • Active reading time per tracked section (only while the tab is visible, the section is on screen and the reader is active).
  • Clicks on links and buttons, including booking links.
  • How far they scrolled.
  • A new browser opening the same page (a possible forward).
  • Device type, browser and country.

What is not tracked or stored

  • No third-party cookies and no ad trackers.
  • No raw IP addresses. Echo keeps only a salted, one-way hash for abuse protection, and clears it after 90 days.
  • Fonts are loaded through Echo, so the reader's IP never reaches Google.
  • Your own previews inside Echo are never counted.

Bots and scanners

Email security scanners (for example Proofpoint, Mimecast, Microsoft Safe Links), link checkers and headless browsers open links automatically. Echo filters them out and only counts a visit after real human activity, so your open counts are honest.

Something unclear or missing? Email support@relevanceai.io and we will fix the page.