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Key concepts

The handful of words you will see everywhere in Echo, in plain language.

TermWhat it means
WorkspaceYour team's account. Holds your keys, leads, designs, campaigns and settings.
LeadOne prospect inside a campaign, with their own personal space and reading history.
Lead groupA named list of people. Every import creates one. Groups can be merged, filtered and used in campaigns.
DesignThe page template. One design is shared by every lead in a campaign; each lead gets their own filled version.
SlotA part of the design that changes per lead: a field from your table, an AI-written part, or a choice between options.
Data fieldsThe columns a design expects, such as first_name, company or industry.
Tracked sectionA part of the page Echo measures reading time for, such as Intro, Proof or Pricing.
SpaceThe personal page a prospect opens. One per lead. Also called a personal space.
CampaignA design plus a list of leads. Publishing it creates one space per lead.
Space linkThe URL of a space, on your own domain (for example go.yourcompany.com/k3x9p2). Exported as space_url, written into your sequencer as {{echo_link}} by default.
DomainYour subdomain that serves every space. Required before publishing. See Your domain.
SignalSomething a prospect did that is worth knowing: opened, engaged, came back, clicked to book, booked, forwarded.
Heat scoreA 0 to 100 score of how engaged a lead is, based on time, returns, clicks, forwards and sections read.
BYOKBring your own key. All AI runs on your OpenAI or Anthropic key, at your provider's price.
API keyA workspace key (echo_sk_...) for the MCP server and REST API. Not the same as your AI key.

How the pieces fit

Lead group (your table)  +  Design (with slots)
              \               /
               Campaign  ->  one Space per lead  ->  link in your sequence
                                   |
                     reading signals on the Leads page

Sample data

Until your first real campaign exists, the Dashboard, Leads and Campaigns pages show sample data with a SAMPLE DATA tag, so you can see what Echo looks like with activity. Click the tag to hide it. Bring it back from your profile menu with Show sample data.

Something unclear or missing? Email support@relevanceai.io and we will fix the page.